Our pricing is designed to be flexible and scalable. Whether you’re a single-location business or a multi-branch enterprise, we offer packages that fit your budget. You only pay for the features and locations you need—no hidden fees. For detailed pricing, visit our pricing page https://metricpoint.ai/reputation-mgt-pricing.

Most businesses are up and running within 24–48 hours. Our onboarding team helps you connect your existing review platforms (Google, Facebook, etc.), customize requests, and start collecting reviews right away.

Not at all. MetricPoint is built to be user-friendly. If you can send an email or text message, you can request reviews through our platform. Our support team is available to guide you step by step if needed.

Yes. MetricPoint integrates with many popular CRMs, POS systems, and scheduling tools so that review requests can be automated. If you use a custom tool, our team can help set up a seamless workflow.

  Absolutely. We follow FTC and Google guidelines by encouraging reviews from all customers, not just happy ones. We don’t use review gating. This ensures your business stays compliant and builds authentic trust with customers.

MetricPoint will craft professional and timely responses to help turn a negative experience into a positive one.

 You can send review requests via email, SMS, or QR codes. Customers are taken directly to the platforms that matter most (like Google or Facebook) to leave feedback in just a few clicks.

Yes. Our platform is built for multi-location businesses. You can view, respond to, and compare reviews across all locations from one central dashboard.

We make it easy and convenient for customers to leave feedback by meeting them where they are (email, text, in-store). Businesses using MetricPoint typically see a significant increase in both the volume and quality of reviews within the first 30 days.

You’ll have access to email, and phone support, plus a dedicated onboarding specialist to get you started smoothly.